Shipping policy
SHIPPING POLICY
Thank you for shopping with Little Tracks Outfitters! We are a small Canadian business and appreciate every order placed with us.
Processing Times
Orders are typically processed and shipped within 2–5 business days. Orders are shipped Monday through Friday, excluding holidays.
During product launches, sales, holidays, or periods of high order volume, processing times may take slightly longer. We will do our best to keep you informed of any significant delays.
Shipping
Shipping costs are calculated and displayed at checkout based on your location and order.
Once your order has shipped, you will receive a shipping confirmation email or text message with tracking information when available.
Delivery Times
Estimated delivery times vary depending on your location and the shipping carrier. Delivery estimates are provided by the carrier and are not guaranteed.
Little Tracks Outfitters is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect addresses, or circumstances beyond our control.
Incorrect Shipping Information
Please make sure your shipping information is correct before completing your order. Little Tracks Outfitters is not responsible for orders shipped to an incorrect address provided at checkout.
If your order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to have the order shipped again.
Lost or Stolen Packages
Once an order has been delivered according to the tracking information provided by the carrier, Little Tracks Outfitters is not responsible for packages that are lost or stolen after delivery. If you believe your package has been lost or stolen, we recommend contacting the shipping carrier directly.
International Orders
At this time, Little Tracks Outfitters does not offer international shipping through our online store. However, if you are located outside of Canada and would like to place an order, please contact us at littletracks.outfitters@outlook.com. We will do our best to accommodate your order and provide available shipping options and costs. Any applicable customs fees, duties, or taxes are the responsibility of the customer.
Questions
If you have any questions regarding your order or shipping, please contact us at littletracks.outfitters@outlook.com.